Terms, Policies & FAQS
Deposits - How do I pay?
First, pay your deposit here on the website - that’s how you reserve your space. We’ll be in touch within 24 hours to welcome you and to send travel information. Your remaining balance is due 6 weeks before your retreat. If you are booking within 6 weeks of the retreat, select the pay in full option from the drop down menu on each retreat page. No bookings can be held without payment.
What are the terms?
Deposits are not refundable, postponements are possible. You may transfer your booking to another person who is a new guest to The Retreat People and is not already booked on any retreat.
FREQUENTLY ASKED QUESTIONS:
Which airport and how do I get to the venue?
Chateau Tourbeille Retreats regular flights- Bergerac or Bordeaux France. Train- London St Pancras - Paris Gare de Nord- Paris Montparnasse- Bordeaux St Jean- Velines. Once you book, send us your flight details. We provide shuttles from Velines, Bergerac and Bordeaux on your arrival and departure days and will provide the time of your pickup in advance of your retreat. If you would like to book a private driver, email firstname.lastname@example.org to book.
Bookings and accommodation
We like to personally work with you from the first email until you leave us after your holiday. We offer so much more than general yoga retreats, at The Retreat people we cater your experience entirely to you, you will receive a, get to know you, a questionnaire for you to fill out and return before your arrival. It also lists any further holistic experiences you may be interested in booking while on retreat with us.
Our packages can be tailored to meet your requirements; we offer from 4 to 7-night retreats. Just ask when booking and we will quote you accordingly.
We try to accommodate you and be as flexible as possible. We also cater for group bookings and have double rooms for friends or family traveling together, we offer a discount when sharing. However, we don’t put strangers into the same room. This is all about your personal experience, even when going with others, so having your own room or staying only with people you know and trust is part of this experience.
I’ve never done yoga before. Is this for me?
Yes - our teaching is for everyone of all abilities. We establish your level and gear you towards establishing the basics. This helps everyone. We have hosted many new yogi’s who return time and time again. Alongside yoga you will have a programme of complimentary therapies throughout your day with us. Our teachers really know their craft! They will guide you in your practice, you will feel informed lifted and lighter .You will leave focused on your new regime as the retreats are fully immersive.You won't have any distractions of day to day life, this time is for you to concentrate on you.
I have practised yoga for many years I want to improve my own practise Is this for me?
Yes, all of our teachers have been honing their practise continuing teaching and qualifications of their own practise. All teach yoga schools and classes, alongside is physical training with an olympian champion. They will guide you in a safe and trusting way.
I’m a yoga teacher. Should I do this?
Yes we all need some time out and to be on the other side. To have a fellow yoga teacher guide you, you can never stop learning.You will also have a fantastic time putting your feet up and concentrating on yourself.
I’ll be traveling alone. Is that ok?
About 60% of our guests travel alone and end up with a whole new group of friends, connections are made and continue long after the retreat.
BUSINESS, PARTNERS, ADVERTISING, CORPORATE
If you have an extensive network through your business or socially we can help you earn some extra spending money. For every booking you create with The Retreat people we will give you a financial incentive upon full payment. We provide the same discount to our teachers and holistic therapists so if you have an extensive network we can do the same for you.
You would need to agree to link your website with ours, provide us with a link to your clients to promote our product or include us in your newsletters and mail out promotions online to make this viable. This offer is for partners who will book 12+ individuals or 2+ groups in per year.
Send your request to Lisa.
Advertising your retreat with us
We have a package for other retreat businesses or individuals who wish to market their retreats with us.
A yearly subscription for us to host your retreat on our website, providing you with the following
A dedicated entry on to our website retreat listings
A link to your site
Monthly newsletter, you provide us with the information you want to highlight.
Email campaign for you to use. We will also send this out to our subscribers.
Last minute plugs to help you fill your space.
All of this for £260 per year, which works out at £5 per week, less than 72 pence per day.
You can boost this with up to 5 diary entries per year for a further £120 this works out at £24 per entry.
Please email us for more information.
We cater for business who wish to strengthen their team, motivate and give back. We offer packages tailored to your requirements. We work around your business meetings offering nutritional food, advice on the health benefits of a good and varied diet, yoga, fitness, holistic massage, meditation, and therapies, talks on wellbeing, hikes, walks in epic nature. It's an excellent way to educate your team in health, which is beneficial for your business and turnover.